: If you are using a physical dongle (like Leica or HASP), ensure it is firmly connected before launching the program. The "Interesting Piece": Error Chains A notable behavior of CADWorx is that Error 7502 often appears alongside Error 6007
With these details, I can provide a more tailored diagnostic approach for your environment.
If the keys are expired, you must request a new license key ( .key file) from the Hexagon Asset Lifecycle Intelligence support portal. Step 4: Re-point the Client to the License Server cadworx splm error 7502
Follow these systematic troubleshooting steps to isolate and repair the license communication failure. 1. Verify and Reconfigure Local SPLM Settings
The license service on the host computer can stall or freeze, ignoring incoming client seat requests. Log into the license hosting server. Open the app utility ( services.msc ). : If you are using a physical dongle
Sometimes the license "hangs" and needs to be refreshed manually. Open the on the workstation.
The system is trying to pull a CADWorx module license that is already fully utilized by other users (seats are maxed out). Step-by-Step Troubleshooting and Solutions Step 4: Re-point the Client to the License
Verify your with Smart Licensing
Check the expiration date of your CADWorx modules (Plant, P&ID, Equipment, etc.).
Enter the correct of your SPLM server and click OK . 2. Verify Firewall Exceptions
The Intergraph SmartPlant License Manager service on the host server may have crashed or entered a frozen state. Step-by-Step Solutions to Fix Error 7502 1. Verify Server and Service Status