If your LinkRunner AT 2000 is unresponsive or failing standard updates, you can update the software manually from a USB drive using the device's built-in recovery mode.
Once completed ("status 0"), select reboot system now . 4. Important Notes
: Open LinkRunner Manager. The software should automatically detect your connected device and display its current firmware version.
| Pros | Cons | | :--- | :--- | | Accurate 802.3bt PoE testing | Risk of bricking (low if you follow steps) | | Faster switch discovery | Requires Windows PC (no Mac support) | | IPv6 link-local support | Resets saved network profiles | | Bug fix for "False Wiremap Open" | Takes 10 minutes of downtime | linkrunner at 2000 firmware update
Open your web browser and navigate to the official NetAlly Support Portal (or the legacy NetScout/Fluke Networks support page depending on your hardware support contract).
Open the application on your computer. It should automatically detect your connected device and display its serial number and current firmware version.
After the reboot, your IP settings and saved profiles may be wiped. Reconfigure your: If your LinkRunner AT 2000 is unresponsive or
: Connect the LinkRunner AT 2000 to a PC using a standard USB cable .
A standard USB-A to Mini-B cable is required to connect the tester to your computer.
Download and install the software on your Windows PC. Connect: Launch the software and connect your LinkRunner AT 2000 Important Notes : Open LinkRunner Manager
Run a quick AutoTest on a known working switch port to verify that the internal network adapter, DHCP client, and PoE measurements are functioning correctly. Troubleshooting Common Update Issues
To prevent bricking your device or losing critical data, complete these preparation steps before starting the update process: